Privacy Policy
Last updated 2026-09-16.
1. What we collect
Your email (for sign-in), name, class and subject selections, city and school, avatar, and your study activity: which topics you read, flashcard reviews, MCQ attempts, and past-paper attempts. If you add a parent's email for progress reports, we collect that too, only with your explicit action. If you build Decks, we store the decks and items you create, including answers you write yourself and any notes or highlights you add. If you invite friends or submit a promotional task, we store your referral link, its outcomes, and whatever evidence you submit for review. Guests are counted with a small cookie that remembers how many free topics have been visited.
2. How we use it
To run the app: show your content, compute your mastery scores, schedule spaced-repetition reviews, track your action balance and referral rewards, and process payments. To reach you: sign-in codes, account emails, study reminders, and progress summaries. We never sell your data.
3. Third-party services
We use PostHog and Google Analytics for product analytics, Vercel for hosting, Zoho ZeptoMail for transactional email, and Polar for payment processing. Each only receives what it needs to do its job (for example, Polar sees your payment details, not your study activity).
4. Notifications and email
Study email is selected by default during onboarding and can be declined there, disabled in Settings, or stopped with the unsubscribe link in every non-transactional email. Push notifications require separate browser permission. Reminder timing, quiet hours, and email categories remain under your control in Settings.
5. Data retention and deletion
You can delete your account from Settings at any time, which removes your personal data and study history. Your archived Decks are kept indefinitely while your account exists and are never deleted automatically. Accounts that never verify their email and never show any activity may be periodically purged. Parents who want a child's data reviewed or removed can contact support.
6. Changes
We may update this policy as the product changes. Material changes will be reflected here with an updated date.
7. Contact
Questions about this policy or your data: support@notely.pk.